Data Installation & Supplies Ltd
Data Installation & Supplies Ltd
Data Installation & Supplies Ltd
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Support

DIS designs support solutions to enable our customers to have immediate access to highly trained networking experts. DIS also understands the need to address potential issues before they become costly inhibitors to your business service delivery. Because of this, we provide 24-hour remote and on-site assistance. Our help team reflect the expertise that comes with over 30 years’ experience in the industry.

We can also design any contract as a bespoke package to suit your business’ needs.

Contracts may include:

  • 24-hour telephone call-logging at our centre that is professionally manned and operated, including phone line fault-tolerance for continuous availability
  • Immediate access to highly trained networking experts providing 24-hour remote and on-site assistance
  • The facility for mid-term contract expansion to cover the subsequent addition of extra items of equipment
  • Replacement or repair of covered faulty hardware, free of charge
  • A copy of the call-out report for all calls logged
  • Free annual network audit
  • Support Portal where you can review progress on help calls that have been placed
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Support portal

Our support portal is currently updating to a new system, please email our help desk in the meantime for help. Thank you for your patience.

Contact DIS
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Remote access support

Please click on the button to start the Team Viewer facility.

Remote Access