Data Installation & Supplies Ltd
Data Installation & Supplies Ltd
Data Installation & Supplies Ltd
support-icon

Hardware Support

Faults can occur in systems for a number of reasons, including weather conditions, short-circuiting, surges and more. Whatever the reason, and whatever the network infrastructure, we will use our knowledge and experience to get you fully operational again as soon as possible.

Our bespoke support packages can include round the clock telephone call-logging at our professionally manned call centre, replacement or repair of covered faulty hardware, access to our Support Portal, a free annual network audit and more.

What are the benefits?

improved-bandwidth-icon

Get your business running smoothly again as soon as possible

upgradable-systems-icon

24 hour technical assistance

support-icon

Tailored support package to fulfil your requirements

support-conversations

Consultation

Our expert team will consult with you to find out what exactly your infrastructure and requirements are. Once we have these details, we will make recommendations for a bespoke support package, and present you with options to choose from.

Implementation

We can troubleshoot and apply a lot of fixes remotely, but we may need to send out some engineers to come on-site to assist you. If this is the case, DIS will work with yourselves to ensure that any work we need to carry out happens at quieter periods of your business to avoid any major disruption.

business-it-support

Design

Once we have the details of your issue, we can put a plan of action together for how to fix it. Our team of engineers will put their expertise into action to create a detailed plan on how we will help your business. The consultative attitude that DIS pride ourselves on means that we will work closely with you, and take on your feedback, at every step of the plan.

Maintenance and Support

We understand just how important it is to have someone to turn to when you’re having problems, which is why DIS offers 24-hour remote and on-site support. We also offer bespoke support contracts, which can incorporate a multitude of our services to ensure that your systems run smoothly around the clock.

“Puma UK have worked with DIS for many years, they are our ‘go to’ for
all things IT infrastructure, CCTV and access control solutions.”

Request a quote here

  • This field is for validation purposes and should be left unchanged.